Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Grande Aire Services may collect from you, how it is used, and/or disclosed. By using our Website, https://www.grandeaire.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Grande Aire Services generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information. 

Grande Aire will be collecting verbal opt-ins from their customers. The customers can opt-in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt into SMS-based billing notifications. They will be verbally informed that “Message and data rates may apply”, and “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. 

Third-Party Websites

Grande Aire Services’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

Grande Aire Services may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

If you have questions about our privacy policy, please contact us.

Last updated: 10/25/2024

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See What Your Neighbors Are Saying

With a focus on professionalism, quality work, and unsurpassed customer service, Grande Aire Services has built a reputation that resonates with residents of Sarasota, Manatee, Charlotte, Lee, and DeSoto Counties

What a great experience today. My air conditioning went down last night, and Grande Aire was there early this afternoon. I am back up and running. Excellent customer service from the young lady who took my phone call this morning to Billy, our representative on-site, and Nancy, who did the final callback. Everyone had amazing phone…

Kathy L.

Kathy L.

One of the best companies I have ever dealt with. This company goes the extra mile. I had refrigerator problems three months after buying it, and the warranty call center was giving me the runaround. My refrigerator was taken care of much faster than the manufacturer and their "in-house" techs. Debbie got through to the manufacturer…

Kimberly M.

Kimberly M.

You are the best! So happy with my maintenance contract on the AC system. When Alex came for the last service call, he found a coolant leak that couldn't be repaired, and the system was ordered and replaced the following week. It was just one month away from being out of warranty! Thank you!!

Jane M.

Jane M.

I just want to express my satisfaction with the Grande Aire staff for their quick response to an AC unit not providing any cool air. I called at 8:30 am, and they came at 5:00 pm and fixed the unit. Alex, the repair tech, was a true professional—very polite. He explained everything in detail. I was…

Nancy P.

Nancy P.

We started our project with HD but received zero calls from contractors, so we had to do our own research and found Grande Aire! We needed a new hot water heater, kitchen sink/garbage disposal/faucet, spigot handles for outside water hoses, and a full-house water filter. Excellent customer service! They checked on us every step of the…

Davin D.

Davin D.